FAQ

Do you have international shipping?

We offer International shipping to the following countries: 

Australia, Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Hong Kong SAR, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom, United States 

Shipping charges for your order will be calculated and displayed at checkout.

How quickly will I receive my order?

It depends on where you are. After receiving your order confirmation email, all orders are processed within 1-3 business days (excluding weekends & holidays). You will receive another notification when your order has shipped. 

The option for local pickup (Greater Sudbury, ON) allows customers to avoid shipping costs. After placing your order and selecting local pickup at checkout, your order will be prepared and ready to be picked up within 1-3 business days. We will send you an email when your order is ready.

Where are you located?

All of our products are sold exclusively through our website. We are a Canadian company, based in Northern Ontario!🇨🇦

What size am I?

Any sizing changes are marked in the product's description. Please visit our size chart on the item in question's description page or contact us at contact@shopsolacesupply.com